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    Certificate in Business Communications

    Because corporate higher-ups and stakeholders can't support your ideas—or recognize you for them—without first understanding what they are, communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this suite will help you create presentations and workplace documents that inform and persuade. The course offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites.

    Program Name

    Certificate in Business Communications

    Program Code

    COM-CBC-01

    Website Short Description

    Because corporate higher-ups and stakeholders can't support your ideas—or recognize you for them—without first understanding what they are, communicating clearly and concisely in written and oral formats is critical to your professional success.

    From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this suite will help you create presentations and workplace documents that inform and persuade.

    The course offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using e-mail appropriately in an organizational setting, and revising for wordiness, unnecessary phrases, redundancy, and jargon.

    Duration

    5 months

    Hours

    10

    Language

    English

    Prerequisites

    None.

    Outline

    Module 1: Effective Business Communication & Understanding your Audience
    Module 2: Effective Business Writing
    Module 3: Business Writing and Presentations
    Module 4: Verbal and Nonverbal Deliveries
    Module 5: Presentation to Inform and Persuade
    Module 6: Business Presentations and Types of Communication
    Module 7: Negative News and Crisis Communication
    Module 8: Intercultural and International Business Communication

    Audience

    This suite is designed for adult learners with a foundational knowledge of writing and grammar.

    Instructor Description

    This course has a support helpdesk feature. Learners have the ability to submit questions directly to a support rep who can answer questions on the curriculum and any registration or technical questions.

    Required Materials

    This course does not require any additional purchases of supplementary materials.

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