• Product Library
  • School Locator
  • Peer Support

    Creating a new peer support team for your organization or as a resource for your community is a rewarding adventure. Peer support teams providing the support system needed to help individuals who experience trauma and stress in their daily lives. Becoming a part of a peer support group can allow you to make a difference in the lives of others. In this course, we will walk through the policies and structure of a new peer support team. We will describe the essentials needed to start a team and the community resources available. Lastly, we will interview the leader of a recently formed peer support group that will explain how the team was created and how having the team has impacted the department so far.

    Connections are an important part of peer support. Connections to others give us a support system for dealing with difficult and traumatic situations. In this course, we will discuss the importance of connections and show you how small similarities can build connections between groups of people, describe empathy and differentiate it from sympathy, and allow you to practice empathy by determining the correct empathetic response to a peer's situation. Completing this course will give you knowledge and understanding of how creating connections impacts peer support.

    Debriefing is one of three interventions of critical incident stress management. This tool can be used one of two ways. It can be done by a team within the department or office with professionals directly involved in the traumatic or stressful event or it can be done by an outside team trained in debriefing. Debriefing is generally the next step after defusing when the peer supporters identifying a need for further support beyond the initial group discussion. This tool gives support to individuals in a team where they can identify with others experiencing the same feelings and thoughts after the traumatic event. In this course, we will start by describing debriefing and discuss the structure and reasons for holding a debriefing.

    Defusing is one of three interventions of critical incident stress management. This tool is used in peer support to touch individuals who have just experienced a traumatic or stressful situation that could lead to a critical incident. Defusing allows peer supporters to come together with those involved in or exposed to the situation and give them a place to speak freely about their initial thoughts and feelings as well as providing information on what to expect in the first 24-48 hours after the situation. In this course, we will define defusing and outline the structure. Through video, we will demonstrate a successful defusing with a group of emergency personnel that all experienced a automobile accident that resulted in a death.

    Peer support is an important system for any professional in a high stress job. Peer support is a system that provides a resource of support from others with similar experiences. In this course, we will discover the history of how peer support started and explore some frightening statistics that show what professionals go through without this valuable system.

    Meditation is a simple, beneficial technique used in peer support to help combat the effects of experiencing traumatic or stress situations. The meditation practice helps to insight peace within that improves both mental and physical wellness. In this course, we will describe the practice of meditation and discuss allowing the mind to wander to identify mental wellness. We will explore the two parts of meditation: the calmness of mind and the sharpness of mind. We will talk through the benefits of practicing meditation and walk through how to meditate. Lastly, we will instruct you on an exercise to control your mind by engaging your five senses.

    One to one is an important tool used in peer support. It is one of the interventions to critical incident stress management. In this course, we will explore crisis communication techniques and define one to one and what a peer supporter is, we will discuss verbal vs non-verbal communication, and demonstrate through video the one to one tool in action. We will also describe the SAFER model and important skills relating to suicidal signs and symptoms. This course will provide knowledge in how to leverage this tool to provide the peer support needed to make the right impact in mental health among professionals in high stress environments.

    Peer support is a vital part of successfully battling the mental health crisis that impacts professionals who experience high stress and traumatic situations. In the past, professionals such as law enforcement officers, fire fighters, and emergency medical personnel were discouraged from expressing any sign of experiencing mental health distress after a traumatic situation. However, we now know that by providing a support system of peers that have experienced the same trauma we can help prevent mental health distress from going untreated. By helping professionals who have experienced traumatic incidents, we can decrease the number of mental health driven deaths and situations including suicides and substance abuse.

    Post-Traumatic Stress Disorder, or PTSD, is a mental health condition that affects thousands of people daily. PTSD can affect anyone who has experienced a traumatic event and symptoms can appear immediately after exposure or sometimes much later. In this course, we will start by taking a look back at the history of post-traumatic stress disorder. Then, we will describe the techniques for preventing PTSD, the tips for identifying signs and symptoms of PTSD, and the treatment options. We will discuss the most common symptoms of PTSD and show you how to recognize these symptoms. Lastly, we will explore the different forms of treatment for PTSD including therapy and medications.

    The three main basics everyone needs to live a happy and healthy life are sleep, eat, and fun. These are important aspects of every individuals life and when not properly respected can negatively impact quality of life. In this course, we will discuss the importance of sleep and techniques for improving sleep in those that have experienced a traumatic or stressful situation. We will also explore nutrition and wellness including things to avoid eating after a critical incident. Lastly, we will go through some breathing techniques that help induce a state of calm and relaxation.