Certified Medical Administrative Assistant Associate

Your Pathway to a Successful Medical Career.

Hours: 760 Hours
Duration: 12 months
Level: Beginner
Average Completion: 6 Months
Language: English
Occupation: Medical Administrative Assistant
Enrolled: 5 Students

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Certified Medical Administrative Assistant Associate

Medical administrative assistants or medical secretaries work in an administrative capacity within hospitals, healthcare facilities, or clinics. They typically use knowledge of medical terms, procedures, and applications to do their jobs.

Medical administrative assistants can work in lots of different locations, and their job titles and specific duties can be varied and widespread depending on their employer.

The role of medical administrative assistant offers a unique combination of direct and indirect patient-related duties. One of these duties is to be the first person patients interact with upon entering the hospital or clinic.

12 months of Full Access
14% Predicted 10-Years Job Growth

Is This the Right Career for You?

Are you interested in working in the high demand medical field but prefer not to work in the clinical setting? Working on the administrative team of a healthcare facility could be just the right fit for you. Medical administrative team members are the backbone of any medical practice, they support patients and staff with everything from scheduling appointments, maintaining accurate health records, and handling sensitive financial situations. This career path offers the same in-demand growth potential as the clinical careers, without having to work directly in the clinical environment.

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6 Reasons to Complete Your Certified Medical Administrative Assistant Associate Training With Us


With our programs, you can learn and study at your own pace with access 24/7/365 for the duration of your program. This means you can learn on your own terms and work around your own schedule.


Our online training comes with access to real, live support personnel that will help you through every step from our admissions adviser who will assist you with selecting the right training for you, to our student adviser who will be there with you during your entire training journey.


We have tailored our programs to provide comprehensive training in the technical and soft skills employers are looking for. With direct input and feedback from industry leaders and hiring managers, our program aligns with exactly what you need to successfully enter the workforce.


Our career training not only gives you the knowledge you need but preparation for the certification exams relevant to your desired career path. If you are pursuing an exciting new career in a field with a national certification, our program will both prepare you to sit for the exam but will often include a voucher for the exam cost.

Simulations and Case Studies

Our training programs have been developed with real learners and professionals in mind, so our programs incorporate real-world case studies and virtual simulations that will provide examples and interactions with real-life situations you may encounter during your career. These allow you to learn by experience with circumstances similar to what will be your daily responsibilities on the job.

Engaging and Interactive

Our training curriculum was developed with you in mind, looking at modern day learners and their needs. Our curriculum contains a mix of formats including reading, listening, watching, and interacting that will immerse you into a fun and engaging learning experience you will not only enjoy but not want to end.

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Program Description

If you’re interested in securing employment as a medical administrative assistant, then this is the ideal course for you. During this course, you’ll learn about the role and responsibilities of an assistant in the healthcare industry.
After completing this course, you’ll be able to:
• Perform the administrative and clerical duties at a medical center
• Understand the professional responsibilities and role of a medical administrative assistant
• Manage medical records and information as per the privacy policies
• Perform billing and coding tasks to process insurance forms
• Manage finances
• Assist during medical emergencies
• Understand the career path and development of a medical administrative assistant
• Understand and function in the healthcare industry
• Describe basic medical terminologies
• Differentiate between suffixes and prefixes
• Understand and undertake service requirements of a healthcare job
• Differentiate between the requirements of clinical and administrative settings
• Apply all the principles and regulations of healthcare
• Demonstrate time management skills and efficient use of technology and software
• Communicate in various professional settings
• Understand the various types of disciplinary actions and regulations in the healthcare system
• Demonstrate an understanding of HIPAA laws
• Use MS office efficiently

Get certified!
After the successful completion of this course, you’ll be eligible to pursue certification from the National Healthcare Association (NHA). It will increase your chances of securing employment in the field.

Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).

At the end of this course, you will be able to:
• Function effectively in administrative and clerical positions in the medical office
• Describe the roles of a professional medical administrative assistant
• Manage health information and records according to privacy policies
• Complete basic billing and coding to process insurance forms
• Manage practice finances
• Assist in handling medical emergencies
• Describe techniques for academic and career development
• Describe the healthcare environment
• Describe the structure of medical terms
• List the differences between prefix and suffix
• Determine testing and radiology using medical terminology
• List the different body systems in relation to medical terminology
• Understanding the development and service requirements of healthcare settings.
• Discern between the different settings of clinical and administrative environments
• Use principles and methods of etiquette in healthcare
• Make best use of time management skills and the proper use of technology
• Describe the different forms of communication
• Explain the different types of disciplinary actions in healthcare
• Communicate professionally and divisively within a healthcare setting
• Outline how good communication skills can improve the workplace environment both for patients and workers
• Describe the best practices for medical record keeping and documentation
• Utilize medical record keeping and documentation skills
• Know the HIPAA laws in a US healthcare setting.
• Be proficient in the use of all 5 elements of MS Office 2016
This course provides students with qualified support professionals to guide them through their learning experience. The student support team is available to answer any questions a learner may have including questions on course content, course material, certifications, and registration or enrollment questions. Support advisers also monitor the progress of learners to ensure training retention and program advancement.
Though you are provided a full 12 months access to your program, the average completion time is only 6 months!

Certified Medical Administrative Assistant Associate FAQs

To request more information, you can contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

Online courses are accessible 24/7/365 and self-paced, allowing you to progress at your own pace on your own schedule. They can be taken from anywhere in the world from the comfort of your own home. Classroom courses have a set schedule of the days and times the courses will be held, and you must attend during those specific times.

Find out if online learning is right for you by contacting our team of registration advisers. Our team is available to answer any of your questions about taking an online course before you commit to enrolling. We will walk you through what to expect to ensure you are making the right decision. You can contact a registration adviser today via online chat, our website contact form, or toll free at 1-855-201-6910.

No, you are not required to have a diploma or higher education degree to enroll in an online course. However, some occupations may require minimum educational thresholds for employment or certification. For more information on your desired career requirements, please contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

To take an online course, you will need to have access to an internet connection and an internet ready device such as a laptop, PC, or tablet. For course specific requirements, please visit the course page or contact a registration adviser today.

Our courses are developed with multiple formats including text, audio, video, and interactivity. Our courses also include multiple resources and tools which can include flashcards, games, activities, and more.

No, you can take the online courses from anywhere in the world.

We participate in several financial assistance options including third party funding, both military and non-military. To request more information on the financial assistance options available and check your eligibility, contact us via online chat, our website contact form, or toll free at 1-855-201-6910.

Duration is the amount of time you will receive access to your course. Durations vary by course and range between 1 month and 12 months. If you complete your course before your duration ends you will continue to have access to your course until the duration period ends.

Many of our career training programs include certification vouchers. This means that at the successful completion of your course, at no additional charge, you will receive an exam voucher for the corresponding industry certification. This voucher will allow you to register and sit for the appropriate certification exam to obtain your industry credential.

Our online courses are open enrollment, so you can start immediately. If you are using any third-party funding to cover your course tuition, your start date may be a future date determined by your funding program.

Once enrolled, you will be assigned a client adviser who will provide you with customer and technical support. Your client adviser will supply you with your course access information, any needed materials, and be available to answer any questions you have during your training experience. They will regularly check-in with you to monitor your progress and assist you with staying on track. You will also be assigned to a course mentor who will provide curriculum support throughout your training. Your mentor is available to answer any questions you have on your course curriculum, will monitor your progress and understanding of the curriculum, and may give assignments or quizzes.

If you experience any trouble accessing your course including technical issues or lost login credentials, please contact your client adviser at helpdesk@worldeducation.net.

Our goal for students is to successfully complete their training course and achieve their career goals. We understand that extenuating circumstances can interfere with your ability to complete your course in the duration given. Because of this we have free or low-cost extensions available for our courses upon request. To discuss or request an extension please contact your client adviser at helpdesk@worldeducation.net.

Upon successful completion of your course and fulfillment of any outstanding financial obligations, you will receive your certificate of completion. Certificates are provided to you within 30 days of completion. Your certificate will validate the training course you completed with a stamp of completion.

Students that successfully complete our career training programs are assigned a career development adviser who will coordinate placement at a local externship or hands on opportunity. These opportunities are optional and may vary based on availability and occupation. Your career development adviser will also provide job search services such as: resume building, mock interviews, job opportunity resources, and more. Our professional enrichment courses do not come with a career adviser or career services.

There are no specific prerequisites for this course.

All required reference materials are provided with this program. Technical requirements:

Internet Connection
• Broadband or High-Speed (DSL, Cable, Wireless)
Hardware Requirements
• Processor - 2GHz Processor or Higher
• Memory - 1 GB RAM Minimum Recommended

Software Requirements
• Operating Systems - Windows 7, 8 or 10; Mac OS x 10 or higher
• Microsoft Office 2007, 2010 or 2013 or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
• Internet Browsers - Google Chrome is highly recommended
• Cookies MUST be enabled
• Pop-ups MUST be allowed (Pop-up Blocker disabled)
• Adobe PDF Reader


Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).
Each state may have additional licensing requirements, be sure to research your states requirements for employment by visiting your states occupation board.


World Ed Included




Certified Medical Administrative Assistant (CMAA)


• An advantage over other candidates when applying for clinical medical assistant positions
• A simple way to prove your qualifications and competence as a clinical medical assistant
• Less on-the-job training required
• Better chances of having more job stability and shift hours
• Increased pay
• Potential for growth within the clinical medical assistant profession


• 100% Online, Self-Paced • Open Enrollment • Admissions and Student Support • Multimedia Rich and Interactive Content • Industry Certification Exam, when applicable • Hands-on Opportunity Upon Completion