Program Name

Become Confident & Assertive

Program Code

PD-BC&01

Website Short Description

Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life. The course will teach you to improve your relationships, move your career forward, and earn the respect of your friends, family, spouse, co-workers, even your boss.

Duration

1 month

Hours

25

Language

English

Outline

Become Confident & Assertive Module 1
How Do You See Yourself?

Module 1 will focus on the workplace and how to balance the personal and professional lives. We will also identify how individuals see themselves and discuss tools for turning the tables at work to be heard with respect.

What do Employees Want?
Unleashing Productivity
Turning on Talent
Balancing Work and Life
Embracing Diversity
Become Confident & Assertive Module 2
How Do Others See You?

Module 2 focuses on how you are seen by others and being more assertive in your home and personal lives. We will focus on communication skills, body language, and how to be a more assertive parent.

Body Language
Walk the Walk
Talk the Talk
Parenting Children
Reversing Roles
Become Confident & Assertive Module 3
Making it Work

Module 3 focuses on getting more out of your professional life by being assertive and dealing with difficult coworkers. This module will give tips and tools for dealing with situations at work that seem impossible for some individuals such as being bullied at work, asking for a raise, and learning to communicate with supervisors with assertiveness and authority.

Difficult Co-workers
Asking For a Raise
Assertive Buying
Communicating Assertively
Communicating with Authority
Become Confident & Assertive Module 4
Raising Assertive Children

Raising children to be assertive is not easy; there is a fine line between aggressive and assertive. This module looks at how to raise assertive children. Finally we will learn how to make the transition to becoming more assertive and also dispelling myths about assertive behavior.

Myths About Assertive Behavior
Measuring Your Success
Making the Transition
Assertive Children
The Line Between Assertiveness and Aggression

Audience

There are no specific prerequisites for this class. It is designed for anyone desiring to enhance their skills or learn the topics covered in the class.

Instructor Description

This class is an independent-study course. Students will have all the resources needed to successfully complete the course within the online material. A student helpdesk is available for technical support during the course enrollment.

Required Materials

Internet Access:
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.

Hardware:
1 GB RAM minimum recommended

PC/Windows:
Windows XP, Vista or 7

Mac computers:
Mac OS X 10 or higher
MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple's website)

Software:
Google Chrome is the best browser for this course
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Adobe Flash Player
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don't have PowerPoint)